If (like me!) having more effective conversations (at home and in the workplace) is one of your New Year’s resolutions then I thought it might be useful to share the idea that successful outcomes are more likely if you have done the following 4 things…
Now this won’t be practical for every conversation… but I know from experience that it can be really useful when you really need to be on your game. I also know that with practice you can use elements of this approach in the moment as situations happen in front of you. Not easy but at least you’ve got a whole year to work on it!!
Very best wishes for more effective interactions in 2024.
Tony
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