Privacy Policy

Privacy Policy

This privacy policy sets out how Stanger Pro Limited uses and protects any information that you give Stanger Pro when you use this website. Stanger Pro is committed to ensuring that your privacy is protected. This privacy policy explains how we use any personal information we collect about you.  Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following:

• Name and contact information including address, phone number and email address
• Demographic information such as postcode
• Company information such as name, address, postcode, employee numbers and other details
• Other information relevant to newsletters, customer surveys and or contact form

We may collect this information when:

• You get in touch with us via our contract form, phone call or email
• Your join our Mailing Lists
• You voluntarily complete a survey
• Your details are passed to us as part of a contract we are delivering
• You have been identified as key contact for sharing learning

We may process your data to:

• Answer your enquiry
• Internal record keeping
• Contacting you about our services
• Improving our products and services
• Communicate with you by post, email or telephone
• Process financial transactions
• Deliver services and meet legal responsibilities
• If you have opted in we may send informative emails about news, shared learning, special offers or other information we think you may find interesting using the email address which you have provided
• If you have agreed, we may use information for testimonial or case study purposes across our social media accounts and website
• If your details have been provided as part of a contract, we may share your information with approved contractors or associates to provide the services you require

All Stanger Pro staff with access to your information have a duty of confidentiality under the ethical standards that we are required to follow.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, we will promptly correct any information found to be incorrect.

How long we retain your information will depend on the purpose it was collected. If you would like a copy of some or all of your personal information, please get in touch as you have the right to request a copy of the information that we hold about you, along with the right to ask us to delete personal information about you where you consider that we no longer require the information for the purposes for which is it was obtained.  If you would like a copy of the information held on you please write to 1 Morrison Place, Dunblane, FK15 0FS, or by email to [email protected]

We will not sell, distribute or lease your personal and private information to third parties unless we have your permission or are required by law to do so.  However, in order for us to provide our services to you, it is sometimes necessary for us, with your prior approval, to share your personal information with other individuals and organisations.

Stanger Pro may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 May 2018.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Viruses, Hacking and other offences

You must not misuse Our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored, or any server, computer or database connected to Our Website. You must not attack Our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Website will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website or to your downloading of any material posted on it, or on any website linked to it.

Virus Protection

We make every effort to check and test our websites during production. However, we would advise you to run an anti-virus program on anything you download from the Internet. We accept no liability for any damage to your computer system or loss of data caused by using this website or arising as a result of having used the website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out below. If you wish to make any use of material on Our Website other than that set out above, please address your request to [email protected].

 Intellectual Property, Downloads and Copyright Notice

The intellectual property rights (IP), including but not limited to trade marks, copyright and database rights in the material, information and computer files on the Site are owned by or are licensed to, Stanger Pro Limited. Nothing in these terms and conditions transfers to you any rights of ownership of such IP rights or constitutes a licence to use such IP rights other than to the extent expressly set out in these terms and conditions.

Unless otherwise specified, the contents of these pages are copyright © Stanger Pro Limited. You may download to a local hard disk and print extracts from this website for your personal use. You may also re-copy downloaded extracts to others provided you do not do so for profit. Reproduction of part or all of the contents in any form is prohibited unless for personal use. None of the content of this website may be copied or otherwise incorporated into or stored in any other website, electronic retrieval system, publication or other work in any form (whether a hard copy, electronic or other). For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.

Notwithstanding the foregoing Stanger Pro  may from time to time give you the opportunity to download computer files from the Site including, without limitation files containing or comprising product/service demonstrations, product/service descriptions, service course files and or marketing materials (“Downloads”). Such Downloads are subject to these terms and conditions and other terms and conditions you accept during the installation process of the Downloads. You may copy to the extent necessary to view and use them in the appropriate context.

Any unauthorised downloading, use, copying, modification or distribution of the Materials or the Downloads may be in break of statutory or common law rights which could be the subject of legal action.

Jurisdiction and applicable law

The Scottish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to Our Website although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country. These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland.